The 2 items orderes was sent in 2 different packages. The first package took 2 weeks to arrive (a bit slower than anticipated) and the second arrived after yet another 1? weeks. On both occasions I contacted customer service. And was explained very professionally about the reason of the delay and the promise that my items was on the way. Apart from this, everything worked great and I experience no problems with my items. I am very satisfied and buy from them again.
Replied by hplaptopbattery.co.nz